Contact Information

We’re Here for You  Every Step of the Way

Exceptional products deserve exceptional service. For orders, product guidance, or returns, our U.S.based support team provides thoughtful, personalized assistance and typically responds within 48 hours  no automated runarounds, just attentive human care.

Email: info@horizonhaulerllc.com  best for detailed requests and order updates.

USA Registered  Delivering Unrivaled Excellence Nationwide

Our promise: Every inquiry receives the same meticulous care and exacting attention we give to our products.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Contact Us - Horizon Hauler LLC

    We're Here for You

    Exceptional products deserve exceptional service. Our dedicated U.S.-based support team is here to help you every step of the way.

    Get in Touch

    You’ll always get thoughtful, personalized care from real people. No bots, no long holds — just prompt and human support, typically within 48 hours.

    Email Us

    Best for detailed inquiries, product guidance, or order updates.

    info@horizonhaulerllc.com

    USA Registered

    Delivering unrivaled excellence nationwide from our U.S.-based headquarters.

    Our Standard of Excellence

    Our promise is simple: every inquiry receives the same meticulous attention, respect, and care that we devote to our products. At Horizon Hauler, your satisfaction is more than a goal, it is our standard.

    Send Us a Message

    Fill out the form below — our team will reply within one business day.

      Frequently Asked Questions

      Find quick answers to common questions below.

      What are your shipping options and delivery times?

      We offer Standard and Expedited shipping options nationwide across the USA. Standard shipping typically takes 5-7 business days, while Expedited shipping arrives within 2-3 business days. You can select your preferred option at checkout.

      How can I track my order?

      Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website. You can use this to monitor your package's journey to your doorstep.

      What is your return policy?

      We stand by our products with a 30-day satisfaction guarantee. If you're not completely happy with your purchase, you can return it within 30 days for a full refund or exchange. Please visit our Returns page for more details on how to initiate a return.

      Do you ship internationally?

      Currently, we only ship to addresses within the United States. We are working on expanding our shipping capabilities in the future and will announce any changes on our website.

      What payment methods do you accept?

      We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure checkout options through PayPal and other digital wallets for your convenience.